Customer information

Privacy policy

We process personal data only for operating and improving the webshop experience.

Customer and order data

Order processing

We collect customer and order data needed to process purchases, deliver orders, provide support, and send order-related updates.

Support requests

When you contact us, we use the details you provide to review and respond to your question or order issue.

Why we use your data

We use customer and order data for order processing, customer support, fraud prevention, and legal/accounting obligations such as invoicing and required record-keeping.

Payment and transactional services

Payment processing

Payments are processed by Mollie. We share only data required to complete and verify payment transactions.

Transactional emails

Order confirmations and service messages are sent through Brevo.

Cookies and analytics

We may use cookies and analytics to improve storefront performance and understand usage. You can manage preferences in cookie settings.

Contact

For privacy questions, contact hello@stop-shop.eu or use the Privacy or data request contact option.